| Question | Answer | |
| Is the Tax included in the rental fee? | No, 4.712% GET (General Excise Tax) + 9.25 TAT (Transient Accommodation Tax) are charged separately | |
| Is there a final cleaning fee? | Yes, $75 | |
| Is there room service, cleaning service? | No room service, but intermittent cleaning can be arranged with advanced notice at renter's expense | Home |
| How much is the Security Deposit? | US$1,000 | |
| When will I get refund of the Security Deposit? | Within 14 business days after your departure. | |
| Is there cable TV in the unit? | All units have basic cable TV | |
| Are all utilities included? | Yes, including local calls. | |
| Do you have high-speed internet access? | Roadrunner can be ordered separately, prior to arrival. Monthly cost: $50. | |
| How far is the nearest Golf course? | Across the Ala Wai, an approximate 15 minute walk to the Club House | |
| Flooring? | All units have floor tile throughout. | |
| How is the security for these apartments? | For all units you need to have a security key to gain access to the building. We have not had any problems in the past. | |
| Are there any house rules? | All units are in a residential setting. Common courtesy and house rules apply. Also: if you decide to use the A/C, please empty the catchment buckets daily to avoid spill-over. | |
| Do you offer discounts? | Yes, after 6 month of consequtive rental, we give a 10% discount, plus you are eligible for the TAT refund. | |
| How is the kitchen equipped? | You should find erverything you need for day to day living and cooking. | |
| Are towels and bed linens provided? | Yes they are: One request: If you wash any of our towels or linen, please do NOT use bleach! | |
| Do you offer any additional services? | Additional Services Menu | |
| May I store my surfboard or bicycle on the balcony? | Sorry, this is not allowed. | |
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